Privacy Policy

Privacy Policy

Effective Date: July 5, 2026

Privacy Policy for Capsa Innovation Group LLC

Capsa Innovation Group LLC ("Capsa," "we," "our," or "us") values your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and in connection with our consulting services.

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.

 

1. Who We Are

Capsa Innovation Group LLC is a management consulting firm specializing in:

  • Federal healthcare supply chain strategy
  • Healthcare logistics and operational excellence
  • Enterprise risk management
  • Government contracting advisory services
  • Strategic planning and organizational transformation
  • Artificial intelligence governance and innovation consulting

Our mission is to improve healthcare outcomes by helping organizations develop resilient, efficient, and secure operations.

 

2. Information We Collect

Information You Provide

We may collect personal information when you:

  • Complete a contact form
  • Request information about our services
  • Register for webinars or events
  • Subscribe to newsletters
  • Download white papers or other resources
  • Apply for employment
  • Communicate with us by email or telephone

This information may include:

  • Name
  • Company
  • Job title
  • Email address
  • Telephone number
  • Mailing address
  • Information contained within your inquiry
  • Any documents you voluntarily provide

 

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referral website
  • Geographic region (approximate)
  • Website usage statistics

 

Cookies

We may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Measure website effectiveness
  • Enhance user experience

You may disable cookies through your browser settings, although certain website features may not function properly.

 

3. How We Use Your Information

We use personal information to:

  • Respond to inquiries
  • Deliver consulting services
  • Schedule meetings
  • Provide requested information
  • Improve our website
  • Develop new services
  • Send newsletters or industry updates (only when requested)
  • Comply with legal obligations
  • Protect our business against fraud or misuse

 

4. Artificial Intelligence and Data Analytics

Capsa Innovation Group LLC provides advisory services involving artificial intelligence, advanced analytics, and digital transformation.

Unless specifically agreed in writing:

  • Client confidential information is not used to train publicly available AI models.
  • AI-generated content is reviewed by qualified professionals before being delivered to clients.
  • Human oversight remains central to all recommendations and decision-making.
  • Sensitive client information is handled in accordance with applicable contractual and regulatory requirements.

 

5. How We Share Information

We do not sell personal information.

We may share information with:

  • Professional service providers
  • Technology vendors
  • Cloud hosting providers
  • Marketing platforms
  • Legal or regulatory authorities when required by law
  • Business partners when authorized by the client

All third parties are expected to protect information consistent with applicable laws and contractual obligations.

 

6. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include, where appropriate:

  • Secure cloud storage
  • Access controls
  • Encryption of sensitive communications
  • Multi-factor authentication
  • Regular software updates
  • Security monitoring

While we employ commercially reasonable safeguards, no transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

 

7. Government and Defense Information

Many Capsa clients operate within federal healthcare, defense, or other regulated environments.

We treat all client information as confidential and comply with applicable contractual requirements governing:

  • Controlled Unclassified Information (CUI)
  • Sensitive business information
  • Procurement-sensitive information
  • Non-disclosure agreements
  • Federal cybersecurity requirements when applicable

 

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce contractual agreements

When information is no longer required, it is securely deleted or destroyed.

 

9. Your Privacy Rights

Depending upon your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing is based upon consent

To exercise these rights, contact us using the information below.

 

10. Third-Party Websites

Our website may contain links to external websites.

Capsa Innovation Group LLC is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of those organizations.

 

11. Children's Privacy

Our services are intended for business professionals and organizations.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

 

12. International Visitors

If you access our website from outside the United States, you understand that your information may be transferred to and processed within the United States.

 

13. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to request information regarding the collection and use of your personal information.

Capsa Innovation Group LLC does not sell or share personal information for cross-context behavioral advertising.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with an updated Effective Date.

Your continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

 

15. Contact Information

Capsa Innovation Group LLC

Website: https://www.capsainnovationgroup.com 

Email: info@capsainnovationgroup.com 

Phone: 240.626.0768

Mailing Address:

Capsa Innovation Group LLC

4445 Corporation LN STE 259

Virgina Beach VA 23463-3671

 

Questions

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.

Capsa Innovation Group LLC is committed to protecting the confidentiality, integrity, and security of the information entrusted to us by our clients, partners, and website visitors.

Responsible Artificial Intelligence Statement

Effective Date: July 5, 2026

Our Philosophy

Capsa Innovation Group LLC believes artificial intelligence should augment—not replace—human judgment.

Technology can make organizations faster.

Technology can make organizations more efficient.

Only people can make organizations wiser.

Our approach reflects our commitment to ethical leadership, transparency, accountability, and responsible innovation.

Human-Centered AI

All significant recommendations produced with AI support are reviewed by qualified professionals before being delivered to clients.

Human oversight remains central to strategic, operational, compliance, and healthcare decision-making.

Responsible AI Principles

Capsa is committed to:

Human Oversight

Maintain meaningful human involvement in material decisions.

Transparency

Clearly communicate when AI materially contributes to deliverables or analytical processes.

Privacy

Protect confidential information and handle client data in accordance with applicable contractual, regulatory, and legal requirements.

Security

Implement appropriate safeguards to protect information used in AI-enabled workflows.

Fairness

Evaluate AI-assisted outputs for bias, accuracy, and unintended consequences.

Accountability

Accept responsibility for recommendations delivered to clients regardless of the technologies used to support analysis.

Client Information

Unless expressly authorized in writing:

  • Client confidential information is not used to train publicly available AI models.
  • Sensitive client data is handled in accordance with contractual obligations.
  • AI-generated outputs are subject to expert review prior to delivery.

Regulatory Compliance

Our AI practices are designed to align with emerging U.S. federal guidance, applicable privacy laws, cybersecurity requirements, and recognized AI governance frameworks. We continuously monitor developments to refine our practices and advise clients on responsible AI adoption.

Continuous Improvement

Artificial intelligence is evolving rapidly. Capsa regularly reviews its governance practices to ensure our use of AI remains secure, ethical, transparent, and aligned with our commitment to delivering trusted advice.

Questions regarding our AI practices may be directed to:

info@capsainnovationgroup.com

Accessibility Statement

Effective Date: July 5, 2026

Capsa Innovation Group LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and support the principles of the Americans with Disabilities Act (ADA).

Our Commitment

We continually work to improve accessibility by:

  • Providing meaningful alternative text for images.
  • Supporting keyboard-only navigation.
  • Maintaining sufficient color contrast.
  • Using semantic HTML.
  • Supporting screen readers and assistive technologies.
  • Designing responsive content for multiple devices.
  • Reviewing accessibility during website updates.

Ongoing Improvement

Accessibility is an ongoing effort. We regularly review our website and implement improvements as standards evolve.

Need Assistance?

If you experience difficulty accessing any content, please contact us.

Email: info@capsainnovationgroup.com

Please include:

  • The webpage involved
  • A description of the issue
  • The assistive technology being used (if applicable)

We will make reasonable efforts to provide the information in an accessible format and address reported accessibility issues promptly.

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